Refund policy

At Better Living by Bidanya Barassa, your satisfaction is important to us. Please review our return policy carefully:

Returns and Refunds

• Our return policy is valid for 7 days from the date you receive your order. After this period, we are unable to offer refunds or exchanges.
• To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
• A receipt or proof of purchase must be provided to process any return.

Special Cases

• If the return is due to our error (e.g., incorrect or damaged product), please provide a photo or video as evidence. We will gladly address the issue once verified.

Shipping for Returns

• You are responsible for paying the shipping costs to return the item.
• Shipping costs are non-refundable.
• If you receive a refund, the cost of the return shipping will be deducted from your refund amount.
• Delivery times for exchanged products may vary depending on your location.

Thank you for choosing Better Living. We strive to ensure your experience is smooth and satisfying. For any questions or assistance, please contact our customer support team.